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2026 company guide · free

Executives, HR directors and managers · industry and energy

Onboarding and retention an executive, from signing to month twelve

A hire that won't last shows in the very first weeks. Four steps to onboard them, from preboarding to month twelve, five levers to keep them, and the 30, 60, 90-day plan. With what makes each one fail.

See the journey
  • 36%

    of permanent contracts ended within a year · Dares 2015

  • 56%

    of early manager resignations considered within the first six months · Apec 2022

  • 4 + 5

    four steps to onboard, five levers to retain

  • 9pages

    as a PDF, free

Volta Executive · Company guideUpdated on October 8, 2026

01 · The path

The crossing

A footbridge in four spans

On one side the signature, on the other autonomy. Between them, four spans. If one is missing, you cannot cross.

1234

Preboarding: building the bond before arrival

Between signing and arrival, they remain a candidate: they keep receiving approaches, and their former employer has the whole notice period to keep them. Preboarding is what fills this gap.

Fails when: They arrive without having had the slightest sign of life since signing the contract.

From signature to the day before

02 · The actions

Step by step

What gets done, and what makes it fail

Four actions per step. Opposite, the sign that it is failing.

Preboarding

Four actions per step

Building the bond before arrival

The sign it is failing

They arrive without having had the slightest sign of life since signing the contract.

What gets done

From signature to the day before

  • Send a welcome kit (welcome booklet, schedule, contacts)
  • Prepare the equipment: badge, computer, software
  • Welcome message from the manager or the team
  • Designate a buddy (a clear point of contact)

03 · Why they leave

Where it leaks

Five causes of departure, always the same ones

In France, 36% of permanent contracts end before their first anniversary, 19,3 % among managers (Dares). Almost never for incompetence. Here is what departing hires say.

  • 36 %

    of permanent contracts ended before their first anniversary, all employees combined. Managers: 19.3 %

    Dares Analyses no. 005, 2015 (permanent contracts signed in 2011)

  • 19,6 %

    of these permanent contracts lasted less than three months: the risk is highest at the start

    Dares Analyses no. 005, January 2015

  • 34 %

    of executives see a significant gap between the actual role and its description at hiring

    Apec, Early executive resignations, 2022

You fill it from the top: search, interviews, signing. And it leaks out through five holes, always the same.

Cause 1

The actual role doesn't match the job ad

« I was sold a leadership role, I spend my days doing reporting. »

The gap shows from the sixth week. It is never made up with a pay rise.

Cause 2

No one was really expecting them

“On my first day, my badge wasn't ready and my manager was away on a trip.”

Preboarding costs three hours. Skipping it costs a hire.

Cause 3

The scope shifted during the notice period

“Between my signing and my arrival, the reorganization changed who I report to.”

Three months' notice means three months during which the company keeps running. What changes gets said, or gets paid for.

Cause 4

The manager was never trained to onboard

“My manager is an excellent technician. He never gave me any feedback.”

It is the most frequent cause, and the only one that can be fixed with no budget.

Cause 5

They joined a team under strain on their own

“The team had been waiting for extra hands for two years. I arrived with methods.”

A role created to fix a point of tension exposes its holder to that tension.

04 · The levers

To retain

Five levers, and the action that goes with it

None requires a budget. Each has a specific action, and a signal that shows it is missing.

  1. The promise kept

    What was said during recruitment matches the reality of the role.

    The warning sign

    They have not yet met the people they were promised as key contacts.

    The action

    Go over the job ad and the scorecard with them on their first day, line by line. Whatever has changed is said out loud.

  2. A structured onboarding journey

    Clear, human, nothing improvised. A written plan at 30, 60 and 90 days.

    The warning sign

    After a month, they still cannot say what they will be assessed on.

    The action

    The plan exists before they arrive, it is written down, and it fits on one page they receive on day one.

  3. A peer mentor, not just a manager

    A peer at the same level, appointed, available, to ask the questions you would not dare ask your boss.

    The warning sign

    They eat lunch alone, or always with the same person.

    The action

    Name them before arrival, free up their time, and thank them after three months.

  4. Regular, honest feedback

    Two-way, concrete, action-oriented. Weekly in the first month, then monthly.

    The warning sign

    The first real feedback comes at the annual review.

    The action

    Thirty minutes booked in the calendar, on a fixed date, and never skipped. Two questions: what surprised you, what is holding you back.

  5. Managers trained to onboard

    Able to listen, set direction and develop people, not just run production.

    The warning sign

    The manager describes their new team member by what they cannot do yet.

    The action

    Train the person who welcomes, before the arrival. A manager promoted for technical skill has never learned this.

What a departure costs

A departure at twelve months can be seen coming from the sixth week

Replacing an employee costs a median of 21 % of their annual salary, and up to 213 % for a highly qualified leadership role (Center for American Progress, 2012, 30 US case studies). Then you have to start over: 12 weeks on average to hire a manager (Apec, 2026).

05 · The milestones

The thread of the journey

Six milestones, and who is accountable

At each milestone, one thing must be true, and someone carries responsibility for it.

01Avant J+0RH + manager02J+0Manager03J+7Manager04J+30Manager + buddy05J+90Manager06J+180 et J+365Manager + RHLe point de J+7 est déjà dans l’agenda
01 · Avant J+0RH + manager02 · J+0Manager03 · J+7Manager04 · J+30Manager + buddy05 · J+90Manager06 · J+180 et J+365Manager + RHLe point de J+7 est déjà dans l’agenda

At each milestone, one thing must be true. If it is not, we do not move on to the next.

  1. Equipment, access and buddy ready; welcome kit sent
  2. Workstation ready, team present, missions and expectations stated
  3. First follow-up meeting: what surprised, what is blocking
  4. They know who does what and what they will be assessed on
  5. Integration plan reviewed, replaced by objectives
  6. Reviews and progression plan

Integration is carried by the person who will work with the new hire. HR equips them.

06 · The detail

The tools

The check, and the mistakes to avoid

The 30 / 60 / 90 plan, the self-assessment, the indicators, what to check the day before, what undoes an onboarding, and what we commit to on our side.

The 30 / 60 / 90 plan, milestone by milestone

Written before arrival, on one page: what is expected and the signal that proves it has been achieved.

Open
Day 30

They understand

They know who does what, have met their key contacts, and have understood how decisions are made here.

The signal: They ask questions about how things work, not about their scope.

Day 60

They contribute

They have taken on a first topic from start to finish, even a small one, and delivered it without being pushed.

The signal: Someone other than their manager comes to them for a decision.

Day 90

They hold the role

They propose, they flag issues, they push back when needed. The plan is reviewed together and replaced by objectives.

The signal: They say no to something, with an argument.

Self-assessment: eight questions, two minutes

For your latest hire, answer yes or no, then read the result.

Open
  • Did the plan for your latest hire's first 90 days exist in writing before they arrived?
  • Was their manager trained in onboarding, or promoted for technical skill?
  • Has a peer mentor been named, and given time to do it?
  • Is the role described in the job ad still the actual role six weeks later?
  • Were the changes made during their notice period explicitly communicated to them?
  • Did they get real one-to-one feedback before day thirty?
  • Do you know, off the top of your head, your rate of departures within twelve months over the last three years?
  • Are your early departures followed by an exit interview, led by someone other than the manager concerned?

Seven or eight yeses

your onboarding is a process, it will hold without you.

Four to six yes answers

it rests on the goodwill of one or two people. It will break the day they are busy.

Three yes or fewer

your next early departure is already under way, and it will cost more than the hire.

The four indicators, and how to calculate them

12-month retention, autonomy, first feedback, departures analyzed.

Open
> 90 %

12-month retention rate

Hires still in post at month twelve, divided by the previous year's hires.

< 90 days

Time to full autonomy

The date when the manager stops reviewing their work before it goes out.

< 30 days

First formal feedback

Number of days between arrival and the first one-to-one dedicated to their progress.

100 %

Early departures analyzed

Exit interviews held, out of total departures within twelve months.

The ten-minute check, the day before each arrival

Six points to check, not one more.

Open
  • Equipment, access and badge are ordered and tested
  • The buddy is named, informed, and has time set aside
  • The 30/60/90 plan is written and fits on one page
  • The first follow-up meeting is already in the calendar, at D+7
  • The manager is present on day one, and their calendar shows it
  • What has changed since signing has been said, explicitly

The five mistakes to avoid at all costs

The ones that cost the most, and that we see most often.

Open
  1. Focusing only on the administrative side and forgetting the human side
  2. Leaving the employee with no real contact with their manager
  3. Giving a vague picture of expectations, objectives and the role
  4. Not planning any follow-up after the first week
  5. Limiting onboarding to the HR department alone, without involving managers

On our side, after signing

What Volta Executive delivers once the contract is signed.

Open
  • Follow-up of candidate and manager at D+7, D+30, D+90 and D+180. This is where the gaps between the promised role and the real role come up.
  • A six-month guarantee: if the hire does not last, the search is redone at our expense.
  • A single point of contact, from scoping to integration.

07 · The essentials

In 30 seconds

Onboarding and retention, means keeping the promises made

The risk

36 % of permanent contracts end within a year (Dares), and 56 % of early manager resignations were considered within the first six months (Apec, 2022).

Onboard

Four stages: preboarding, day one, the first three months, the first twelve months. Six milestones, from the day before arrival to D+365, each with its owner.

Retain

Five levers with no budget: the promise kept, a written 30, 60 and 90-day plan, a peer mentor, regular feedback, managers trained to onboard.

Measure

12-month retention, time to full autonomy, first formal feedback within 30 days, early departures analyzed.

The full guide

9pages, as a PDF, free

  • Why they leave: five causes and what new hires say
  • The four stages and the six milestones
  • The five levers, the action and the warning sign
  • The 30 / 60 / 90 plan
  • The eight-question self-assessment, the four indicators
  • The ten-minute check, the day before arrival

08 · Questions

10 questions

What people still asks us

What is employee onboarding?

Onboarding is the integration journey of a new hire, from the signing of their contract to the end of their first year. It comes down to four steps: preboarding (before the first day), the first day, the first three months, then the first twelve months with reviews at six and twelve months.

What is preboarding?

Preboarding covers the period between signing the contract and the day before arrival. The new hire remains a candidate during it: they still receive approaches and their employer has the whole notice period to keep them. Four actions fill it: a welcome kit, equipment and access ready, a message from the manager or the team, a designated buddy.

How long does a manager's integration last?

Twelve months. The first three are driven with a written plan at 30, 60 and 90 days and regular meetings with the manager. The reviews at six and twelve months then turn the start in a role into a trajectory. Risk is highest at the beginning: 56% of early manager resignations were considered within the first six months (Apec, 2022).

Who is responsible for onboarding: HR or the manager?

The manager, at every milestone. HR prepares the equipment and access with them before arrival, then shares the D+180 and D+365 reviews. Limiting onboarding to the HR department alone, without involving managers, is one of the five mistakes to avoid.

How do you know if an integration is failing?

Each step has its sign: the new hire arrives without having had the slightest sign of life since signing; nobody expected them on the first day; after a month they still cannot say what they will be assessed on; the first real feedback on their progress comes at the annual review.

What share of permanent hires does not last a year?

In France, 36.1% of permanent contracts signed in 2011 were terminated before their first anniversary, across all employees, and 19.3% among managers (Dares Analyses no. 005, January 2015). The risk is highest at the very start: 19.6% of these contracts lasted less than three months.

Why does a manager leave a job shortly after arriving?

Apec identifies two equally common triggers: an opportunity at another company (29% of cases) and the gap between the actual job and how it was described during hiring. 34% of managers notice such a gap (Apec, Early resignations of managers, October 2022). Our follow-up interviews add four causes: nobody was really expecting them, the scope shifted during the notice period, the manager was never trained to onboard, they arrived alone in a team under strain.

What is a 30 / 60 / 90-day onboarding plan?

A plan written before arrival, which fits on one page and which the new hire receives on day one. By day 30, they understand: they know who does what and how decisions are made. By day 60, they contribute: they have led a first project from start to finish. By day 90, they own the role: they propose, flag and push back when needed, and the plan is replaced by objectives.

Which indicators should you track to measure retention?

Four are enough: the 12-month retention rate (target above 90%), time to full autonomy (under 90 days), time to the first formal feedback (under 30 days) and the share of early departures analyzed through an interview (100%).

What does a hire that doesn't work out cost?

No French figure has been published with its methodology. A review of 30 US case studies puts the median cost of replacing an employee at 21% of annual salary, and up to 213% for a highly skilled executive position (Center for American Progress, 2012). Then there is time: hiring a manager takes 12 weeks on average (Apec, Pratiques de recrutement de cadres 2026).

09 · And now

Before the next arrival

Three actions to do this week

They take less than an hour, cost nothing, and change day one as much as month twelve.

  1. Name the buddy

    A peer, before the arrival, briefed, with time set aside.

  2. Write the 30 / 60 / 90 plan

    It fits on one page, and the new hire receives it on day one.

  3. Set the D+7 meeting

    In the manager's calendar, before day one. Then a check-in before day thirty.

Your onboarding

Florian structures the first 90 days of integration with you

Confidential 30-minute conversation.

The next guide in the seriesManager & Team Member Guide

Sources and method

This guide combines the former Onboarding guide and the former Retaining after hiring guide. Previous editions cited “88% of employees link their engagement to the quality of their onboarding”. We found no primary source for this figure: it has been replaced by an Apec measurement. Previous editions cited “€150,000” for an executive hire that does not last and “90 days” as the decisive window. We found no primary source for either figure: both have been removed.

Florian Beurtey

Florian Beurtey, founder of Volta Executive. Engineer from Mines Saint-Étienne and AgroParisTech, formerly at EDF (nuclear power plant) and Safran before moving into recruitment at Michael Page. Lecturer at ISTP, Arts et Métiers ParisTech and Mines Saint-Étienne. Leads the community "La Voix de la Transition" (13,000 industrial decision-makers).

Page updated on October 8, 2026. PDF: single October 2026 edition, 9 pages.